Privacy and Confidentiality Thank you for accessing prontag.com (the “Site”) operated by Prontag. Our site respects your privacy and seeks to protect your personal data. To learn more, please read the Privacy Policy below. The Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures used to ensure the privacy of your information. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy. Data we collect possible that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile phone number, fax number, payment details, payment card details or bank account details. that you provide to enable us to process your requests and to provide you with services and information displayed on our website that you request. In addition, we will use the information you provide to administer your account with us, to verify your online financial transactions, to audit data downloads from the Site, to identify website visitors, and to develop and customize website page designs and/or content for users. We do various demographic research, and send useful or requested information to the user, for example information about products and services, if you do not object to being contacted about it. We will contact you via email to provide you with some details about other products and services if you wish, and if you would prefer not to receive any promotional and marketing communications, please opt out of this option at any time. We may give your name and address to a third party in order to deliver your order to you (eg delivery operator or supplier).Our agent 2checkout manages online financial transactions. All you need to do is provide information that is accurate and not misleading to the agent or site, and you should keep it up to date and inform us of changes. We may be able to store details about your current order on our site but cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have requested or will soon submit. You can also manage your address details, bank details and any newsletter you have subscribed to. You should also undertake to deal with strict confidentiality when accessing your personal data, so as not to make it available to an unauthorized third party. We are not responsible for the misuse of passwords unless the misuse is due to a cookie error. Acceptance of cookies is not a prerequisite for visiting the site. However, we point out that it is not possible to use the “basket” functions on the site and order any purpose without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the Site. Your browser stores these files on your computer’s hard disk. Cookies can be used to discover an Internet Protocol (IP) address, which saves you time when you are on the site or want to visit. We use cookies to ensure your convenience when browsing this website (for example to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (eg for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the Site. Please be assured that our use of cookies does not contain any personal or private information and is virus-free. If you want to know more about these cookies, see http://www.allaboutcookies.org or if you know how to delete them from your browser, see http://www.allaboutcookies.org/manage-cookies/index.html. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the Site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the Website, to prepare reports for Website operators on its activity and to provide other services related to Website activity and Internet use. Google may also transfer this information to third parties if required to do so by law or if a third party processes the information on Google’s behalf. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser but please bear in mind that then you will not be able to take advantage of the full functionality of the website. By using this website, you agree that Google will use your data as described and for the purposes detailed above. Security We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access, loss or destruction of your information. When we collect data through the Site, we store your personal information on a database within a secure online server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for a hacker to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send all credit or debit card details when communicating with us electronically and without encryption. We place direct physical, electronic and procedural safeguards on the collection, storage and disclosure of your information. Our security procedures sometimes require that we ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized use. Customer Rights If you are concerned about your data, you have the right to request access to personal data we hold about you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.